Technical Support Specialist (SD Office)

Position: Technical Support Specialist (SD Office)

Under supervision of the IT Manager, the successful candidate will provide entry-level technical support for hardware, software, operating systems, and infrastructure equipment to the company staff.

Essential Functions:

  • Responds to end user calls, email and requests for technical support.
  • Provides technical support for Microsoft Windows operating systems, Office productivity software and infrastructure equipment in an Active Directory, multi-site network.
  • Build, deploy, and maintain company workstations to end users.
  • Ability to communicate technical information to non-technical end users in a timely, accurate and professional manner.
  • Miscellaneous projects as needed.

Skills/Qualifications (Education, Experience and Certifications):

  • Minimum 1 years of experience working in an IT helpdesk or desktop support role.  Experience supporting legal firm operations a plus.
  • Technical Training & Certifications a plus (i.e.: A+, NETWORK+)
  • Outstanding verbal and written communication skills. Organizational skills and the ability to learn quickly.  Very dependable, reliable, trustworthy and motivated.  Strong integrity and professional demeanor.

We offer competitive salaries, bonus opportunities, generous benefits, including health insurance, paid time off and 401(k) with company match, and a great work atmosphere.  If you are motivated to deliver quality results, thrive in a fast-paced environment and enjoy working with great people, we want to hear from you.

Please send your resume to: employment@pettitkohn.com